Services

Services

Whatever your Hardwood flooring requirements, the professional team at Idaho Hardwood Flooring offers a wide range of services throughout Boise and the Treasure Valley. We never ask our customers to compromise.

Idaho Hardwood Flooring offers the new homebuilder and homeowner a number of flooring options and services to fit any style of home. Our showroom offers multiple unfinished wood samples that we can custom create to your designs. We also offer a large selection of pre-finished and engineered flooring supplied by Urban Floors. These many options ensure you get a product specifically tailored to your concepts and to satisfy your flooring desires for many years to come. We work closely with you and/or your contractor to ensure timely installation and your complete satisfaction with your new floor.
Idaho hardwood flooring is primarily an in-home residential service company. We specialize in improving existing floors through staining, refinishing, and matching wood appearance. As the experts in the hardwood flooring industry, we consider multiple factors that affect and enhance your wood floor add-on. Our expert staff works with you to ensure your wood flooring project experience is completed with your specifications and utmost satisfaction.
In addition to installing hardwood floors, we also specialize in refinishing hardwood floors. Our showroom is designed as a visual experience to provide you with many options in color, types of finishes, woods, and sheens to specifically tailor your floor to your liking. Refinishing your floors is a cost effective and fairly simple way of improving your home. Plus if you consider selling your home in the near or distant future, most realtors will encourage you to refinish your wood floors prior to listing due to its added value.

With a refinish you not only get the look of a new floor but can now make definitive changes to your floors as well, such as changing the color, finish, and/or sheen. We work with a wide variety of colors: pinks, reds, blacks, cocoa’s, gray’s and whites, to name a few. Our showroom is a great place to take part in the key decision-making process of the design of your floor. As technology changes and science further perfects the mundane products in every aspect of our lives, so too does the world of floor finishes changes and improves.

The many sources on floor finishing, often espousing what appears as metaphysical rhetoric, confounds most customers. Let’s clear the air a bit on finishes. Most hardwood floor finishes fall into two categories: urethane’s and waxes/or natural oils. Most contractors in the wood flooring business tend to deal with urethane finishes and thus limit their discussion to waxes and natural oils. Urethanes are “build” finishes while waxes/natural oils are “feel” finishes. Urethanes show more scratching and abrasion yet protect much better against heavier damage such as dents. Waxes do not offer much catastrophic protection to the wood; however, are better at covering scratches and are easier for the homeowner to repair.

Flooring urethanes come in three groups: polyurethane, oil or “acid cure” urethanes (Swedish finishes), and water based urethanes. Polyurethanes are the most popular floor finish globally, but the least popular in our valley. Polyurethane is what one might think of as a “sports” floor finish. This is due to its common use in gyms as it provides great build and flexibility. Scratches are more prevalent with Polyurethane but its flexibility allows it to have a practical use in the sporting industry. As the weakest of the three finishes, polyurethane tends to degrade more rapidly than other urethanes.

The oil or acid cure urethanes are distinctive due to their strong odor. If you have ever walked into a home and had the air sucked out of your lungs from a deadly smell, you can attribute that odor to a product made by the company Glitsa. Glitsa was once based in Seattle and was thus used heavily in the Northwest and is still today a mainstay in Northwest wood flooring. Idaho Hardwood Flooring’s Glitsa finish is a combination of 60% water based urethane, 20% oil/acid urethane, 15% polyurethane, and 5% other (as per client request). 95% of our oil based wood flooring finish is a Glitsa product. The oil urethanes are much harder than the polyurethane’s as they wear better and are more scratch resistant while providing a warm golden color. The obvious concern with these finishes are environmental and health. Application of Glitsa finishes requires the homeowner to vacate the home for 24 hours before moving back in.

Water based urethane finishes are fairly new to the wood flooring industry, first arriving at a small scale in the seventies and then finding increasing use in the nineties. Success of water base urethane has experienced a bumpy road, in part because they pull any tannin or sawdust from the floor that can cause an unappealing discoloration. Sensitivity to heat and air also can adversely affect these finishes through uneven drying. Despite these negative characteristics of water based urethane, manufacturers believed a market for these products would eventually develop due to their environmentally friendly composition and their finished outcome proving harder than the other finishes. Today’s water based urethane products are very durable, and provide a user-friendly finish product. This finish displays a natural and clear coat that reveals little color and has the build of other urethanes.

In valuing finish to dollar amount to quality of finish, polyurethane is on the low priced end of the dollar, with oil urethane in the middle and water based urethanes on the high end. Our staff at Idaho Hardwood Flooring works closely with you to find the right finish application based on your design. Although we promote the water based coat because of its better wear, we work with you to satisfy your needs regardless of the type of urethane used.

As a homeowner selecting a wood for flooring, keep in mind that finish is only as hard as the wood underneath it, and is a factor in the wear and care of the wood. For example: an American Cherry with moderate use is going to show considerable wear compared to a Brazilian Cherry that is rated at the top of the Janka Hardness Scale for wood flooring. Our knowledge on wood composition will better prepare you to select the best wood for your floor.

Timelines to consider when refinishing a wood floor is that a crew can sand no more than 500 to 700 Square Feet a day. If your floor is of this size, refinishing might take two days and one half day is often required to apply a finish coat. Add a day for every 500 to 700 square feet. Most finish coats applied to less than 2500 square feet is often accomplished in one full day.

We know how to work in your home. We know how to care for your home. We know how to provide you with service and a product unequaled in our industry.

Maintenance is essential to the long-term beauty and durability of your hardwood floor. Regular maintenance is an inexpensive alternative to refinishing, and often takes but a few hours to complete. Plus, a water based urethane without the strong odor works great in maintaining wood floors (see Floor Refinishing, finishes). Unfortunately most maintenance coatings come with a gamble. Issues mostly arise with the adhesion between coats; however, because we use a water based urethane for maintenance coats, plus the fact that the existing finish has fully cured some time ago, creating a mechanical bond due to light sanding usually poses no significant issue for our experienced staff. A cheif concern lies with what type of products were used in daily cleaning of the existing wood floor. Idaho Hardwood Flooring recommends cleaning wood floors with warm water. Bona Floor Cleaner, found in the big box stores, works well on wood floors. Glitsa corporation does sell a great floor cleaner which we sell at our showroom. Any cleaner with oil or wax in it will create pockets of adhesion problems as some of the cleaner might remain after we have lightly sanded and clean the floor. These pockets of cleaner residue can create a peeling effect, so consider our cleaning recommendations seriously. Avoid vinegar to clean your wood floor. This acidic product will erode the finish regardless of how much you dilute it. Proper cleaning, regular maintenance, and a pro-active plan can save you money and keep your investment beautiful.
As in-home hardwood flooring residential specialists, we rely on our years of expertise and knowledge gained through working with people in their homes to get the floor you want from the floor you have. We enter your home with courtesy and a helpful attitude. We will treat your home with care. Dust protection and containment are at the forefront of our operations. We work with you to ensure your wood flooring project is performed with as little inconvenience as possible to you. However, the customer is responsible for:

  • Furniture removal and reset
  • If requested, we will remove baseboards but are not responsible for painting or caulking of the baseboards
  • Making alternative sleeping arrangements based on the level and type of the flooring project. This can aid in the efficient completion of the project and ensure your safety.

Whether a major or minor wood flooring process your wood floor project is often trying, but one that is sure to bring joy to your home and one that is well worth the effort. In this volatile and ever-changing wood market we strive to mitigate anxiety to you and help you navigate the market to achieve a floor you will love for a lifetime.

Service is paramount to all at Idaho Hardwood Flooring. Our dedication and heartfelt concern for you as a customer has motivated us to provide a warranty that exceeds our competitor’s. As a home service company we believe it essential that we “do”. We must lead with your best interest at heart. We offer scratch repair at our cost, touch ups, labor and finish warranties for two years and longer depending on the provided service. Scratch your floor moving furniture back in after our service? We quickly return to your home to make the repair. After 4 to 6 years of completion of our service (depending on the service performed) we offer a 15% discount off the median market value on a maintenance coat. As you continue to properly maintain your floor throughout the years, we continue the 15% discount. Idaho Hardwood Flooring is committed in the long-term to you and your floor.

Our new construction/new home warranties are also a two-year obligation similar to our in-home residential warranties. This is above the industry standard as many contractors frequently distance themselves from the client after completion of a project. Idaho Hardwood Flooring engages with the client, provides him or her with the service they deem worthy, and builds a lasting relationship.